Agency Terms & Conditions

QMH TECHNOLOGIES LTD T/A WGA Cars

We,QMH TECHNOLOGIES LTD >, a company registered in England & Wales (Reg# 13506378), registered address 10-16 Tiller Road, London, England, E14 8PX.

It is client responsibility to make sure all the details (Name, email address, contact number, number of passengers, Laguages, Pickup and drop address, date and time etc.) added in the booking form are correct.

In case of cancellation before 12 hours to pick-up time; 5% transaction charge will be deducted and remaining amount will be refunded within 2 to 3 working days.

In case of cancellation within less than 12 hours to pick-up time; paid amount will not be refundable. (The payment will be refunded even cancellation is within 12 hours to pick- up time in case of flight cancellation and with the provision of evidence)

All our prices are fixed there will be no effect on price after making the final booking. The advertised price may be change from time to time but it will not effect on confirmed bookings. The price of the confirmed booking remains same.

If you have any special requests, please let us know at the time of booking. We will pass on all such requests to the Supplier/Principal, but we can't guarantee that they will be met and we will have no liability to you if they are not. Note that our Suppliers/Principals will arrange child / baby seats if requested whenever possible.

It is client responsibility to select the appropriate vehicle. The images of the vehicle make and model shown on the quotation page are for illustration and guidance purpose only.

Estimated journey time arranged on booking form is as per normal condition and current road conditions such as traffic, accident etc. may change this time.

While making your booking with us we will arrange for you to enter into a contract with the Licenced Supplier. You will receive the confirmation directly from the Licenced supplier shortly after booking detailing all term and condition. Your booking with us is subject to these Agency Terms and Conditions and the specific terms and conditions of the relevant Licenced Supplier you contract with.

We are entitled, on behalf of the Licenced Supplier, to refuse any order placed by you. We do not guarantee to successfully allocate a Licenced Supplier to every booking request. In the unlikely event that we are unable to allocate a Licenced Supplier to your booking request we will email you to advise you as soon as possible.

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Frequently Asked Questions

Q. Do you provide the cancellation service?

Ans. Yes, we provide the cancellation service.

Q. Are you providing the service for just picking up luggage?

Ans. Yes, we are providing the service for picking up luggage.

Q. Do you monitor the flights?

Ans. Yes, we monitor the flights.

Q. Do you provide the service from Cruise Ports?

Ans. Yes, we provide the service from Cruise Ports to Norwich.

Q. Is child seat/car seat available for children.

Ans. Yes, we provide child seat/ car seat for childerens.

Q. Do you provide the service from Southend Airport?

Ans. Yes, we provide the service from Southend Airport to Norwich.

Q. Are all of the drivers are Professional?

Ans. Our all drivers are very professional and our drivers are skilled.

Our Clients Testimonials

Very efficient

Great service. We arrived late at night and wanted to make sure we had a cab to our hotel. The driver arrived on time and was courteous. Very efficient. Would highly recommend it to others.
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Timely

The drivers are lovely and go out of their way to help you, are great at communicating and are always on time.
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Perfect service

Perfect service picked us up from the airport and also back from the hotel. Always professional and on time, worth every cent. Clean cars and nice drivers.
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reliable service

Great prompt reliable service. Thanks Britannia Airport Cars
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Top quality

Amazing service. Top quality car and driver...
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best cab service

The best cab service in the United Kingdom - 100% recommended!

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Worth the money

The driver was perfectly! on-time, courteous, and helpful. Worth every penny.
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Affordable

Great service, really flexible right up to the journey date and a lot cheaper than airport shuttle services. Marco was really helpful throughout.
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Very good service

Very good service, our flight was an hour late but the driver was waiting and although he couldn't speak English was cheerful and carried and loaded cases. The car was larger than expected. Would use it again when in London.
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Perfect service

Perfect service, in time. On the way back even 15 minutes early! Thank you!
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easy booking

After an easy booking via email (a few days in advance) Cook, the driver was waiting for me at the airport with a name tag. The service was excellent at a fair price.
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wonderful service

This service was wonderful, such kind and gracious drivers saved time and money using this service!
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Great service

Great service, especially since we were delayed searching for luggage that did not arrive. The driver waited almost an hour and then drove us by some beautiful landmarks on our route to the ship
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Excellent service

Excellent service. Very pleasant driver. Would use it again.
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satisfied

I´m very satisfied. Britannia Airport Cars is the best online cab service in the UK.
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convenient!

Reliable service, extremely convenient! Will surely use it more often in the future
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AMAZING

AMAZING!!! Great service and prices. Giannis was a great driver, on time and very friendly.
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Professional Company

Amazing service....... would recommend it. On-line Booking was easy, we were met at the airport by a polite and professional driver, we had an additional stop on the way to the apartment to pick up keys, and all went smoothly. We had to amend our departure. This was very simple and efficient all via email. On departure, our driver was again polite and professional.
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pleasant trip

I was travelling with three kids (me and one adult) and it felt like we had found a good friend here - he met us at the airport with a name table, and we did not lose any minutes. We had a pleasant trip
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satisfied

We’re satisfied. The driver was the same and he was nice and both times on time. The only minor thing; the driver intended to drop us off at terminal 1, while I suspected/thought that it should be terminal 2. So I pointed it out to him. Fortunately, he listened and suggested that I should inform him at the information point in terminal 1 to be sure and that he would wait for me, while he and my family waited in the cab. I was right and he dropped us off at terminal 2, plenty in time.
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